Qualifier, I often find that written words are interpreted through personal filters.

So what happens is that words without context are taken somehow personally.

Even though one might assume that something is obvious to everyone reading, amazingly it is often the individual filters getting in the way of neutral reading.

It occurred to me that my comment above was a prime example. My filters on who is being a PA and someone else's may in fact be different. Baffling sometimes...huh?